This section deals with problems that people are having, what incident has taken place, and basically why your services are needed. There are many different reasons why people need the police, and we will go over those reasons. This section will tie in closely with the dispatch section.
Questions
To figure out what the situation is, you have to be able to ask the right questions to get the necessary information.
¿Puede ayudarle? (PWEH-deh ah-yoo-DAHR-leh) - May I help you?
¿Necesita ayuda? (neh-seh-SEE-tah ah-YOO-dah) - Do you need help?
¿Por qué está llamando? (POHR KEH eh-STAH yah-MAHN-doh) - Why are you calling?
¿Cuál es el problema? (KWAHL EHS EHL proh-BLEH-mah) - What is the problem?
¿Hay algo mal? (AH-ee AHL-goh MAHL) - Is anything wrong?
¿Hay alguien herido? (AH-ee AHL-gee-ehn eh-REE-doh) - Is anyone hurt?
¿Quién estaba envuelto? (kee-EHN eh-STAH-bah ehn-vooEHL-toh) - Who was involved?
¿Le pasa mucho esto? (LEH PAH-sah MOO-choh EH-stoh) - Does this happen often?
¿Quién vio lo que pasó? (kee-EHN vee-OH LOH KEH pah-SOH) - Who saw what happened?
¿Quién es la víctima? (kee-EHN EHS LAH VEEK-tee-mah) - Who is the victim?
¿Quiénes son los testigos? (kee-EH-nehs SOHN LOHS tehs-TEE-gohs) - Who are the witnesses?
¿Cómo pasó esto? (KOH-moh pah-SOH EH-stoh) - How did this happen?
¿Qué hicieron? (KEH ee-see-EH-rohn) - What did they do?
¿En cuál dirección fueron? (EHN KWAHL dee-rehk-seeOHN FWEH-rohn) - Which way did they go?
¿Dónde le pasó? (DOHN-deh LEH pah-SOH) - Where did it happen?
¿Cómo empezó? (KOH-moh ehm-peh-SOH) - How did it start?
¿Qué estaban haciendo? (KEH eh-STAH-bahn ah-seeEHN-doh) - What were they doing?
¿Cuántos habían? (KWAHN-tohs ah-BEE-ahn) - How many were there?
¿Quiere hacerle cargos? (kee-EH-reh ah-SEHR-leh KAHR-gohs) - Do you want to press charges?
¿Entiende? (ehn-teeEHN-deh) - Do you understand?
Problems
This is a list of some of the problems that a citizen might request police assistance for. There are too many situations to list every single one, but you can get an idea of the sentence structure from these examples.
Dígame qué pasó (DEE-gah-meh KEH pah-SOH) - Tell me what happened
Hay una amenaza de una bomba (AH-ee OO-nah ah-meh-NAH-sah DEH OO-nah BOHM-bah) - There is a bomb threat
Hay un ascensor detenido (AH-ee OON ah-sehn-SOHR deh-teh-NEE-doh) - There is a stuck elevator
Hay una persona que se ve sospechosa (AH-ee OO-nah pehr-SOH-nah KEH SEH VEH sohs-peh-CHOH-sah) - There is a suspicious looking person
Hay un cadáver (AH-ee OON kah-DAH-vehr) - There is a dead body
Hay una disputa de familia (Ah-ee OO-nah dee-SPOO-tah DEH fah-MEE-lee-ah) - There is a family dispute
Hay un niño perdido (AH-ee OON NEE-nyoh pehr-DEE-doh) - There is a lost child
Escucho un ruido raro (ehs-KOO-choh OON rooEE-doh RAH-roh) - I hear a strange noise
Hay una explosión (AH-ee OO-nah ehks-ploh-seeOHN) - There is an explosion
Hay alguien vendiendo drogas (AH-ee AHL-gee-ehn vehn-deeEHN-doh DROH-gahs) - There is someone selling drugs
Hay una fiesta muy ruidosa (AH-ee OO-nah feeEHS-tah MOO-ee roo-ee-DOH-sah) - There is a loud party
Me robaron la bicicleta (MEH roh-BAH-rohn LAH bee-see-CLEH-tah) - My bicycle was stolen
Me robaron el carro (MEH roh-BAH-rohn EHL KAH-rroh) - My car was stolen
Quiere morir (kee-EH-reh moh-REER) - He wants to die
Quiere vomitar (kee-EH-reh voh-mee-TAHR) - He wants to vomit
Quiere confesar (kee-EH-reh kohn-feh-SAHR) - He wants to confess
Forzaron a el banco (fohr-SAH-rohn AH EHL BAHN-koh) - They broke into the bank
Forzaron a la casa (fohr-SAH-rohn AH LAH KAH-sah) - They broke into the house
Está destruido (eh-STAH deh-stroo-EE-doh) - It was destroyed
Está perdido (eh-STAH pehr-DEE-doh) - It was lost
Está robado (eh-STAH roh-BAH-doh) - It was stolen
Está enloquecido (eh-STAH ehn-loh-keh-SEE-doh) - He's acting crazy
Está desmayado (eh-STAH dehs-mah-YAH-doh) - He's passed out
Está inconsciente (eh-STAH een-kohn-seeEHN-teh) - He's unconscious
Está roto (eh-STAH ROH-toh) - It's broken
Está abollado (eh-STAH ah-boh-YAH-doh) - It's dented
Está rasguñado (eh-STAH rahs-goo-NYAH-doh) - It's scratched
Está arruinado (eh-STAH ah-rroo-ee-NAH-doh) - It's wrecked
Había un accidente (ah-BEE-ah OON ahk-see-DEHN-teh) - There was an accident
Había un asalto (ah-BEE-ah OON ah-SAHL-toh) - There was an assault
Había una pelea (ah-BEE-ah OO-nah peh-LEH-ah) - There was a fight
Había un robo (ah-BEE-ah OON ROH-boh) - There was a robbery
Había un disparo (ah-BEE-ah OON dee-SPAH-roh) - There was a shooting
El perro me mordió (EHL PEH-rroh MEH mohr-deeOH) - The dog bit me
Me tumbaron (MEH toom-BAH-rohn) - They knocked me down
Le ayudaré (LEH ah-yoo-dah-REH) - I will help you
Estará bien (eh-stah-RAH beeEHN) - You will be okay
